Infringement Policy

1. The user agrees that if the goods consigned by this website are delivered, if the outer box is complete, regardless of whether the contents are damaged, this website does not need to bear the liability for damages.

2. Except for force majeure factors (wars, natural disasters, traffic accidents, etc.) and government agency control measures (inspection, degaussing, detention, etc.) of the goods consigned by the user or the goods are defective, if the cause can be attributed to this website In the event of damage, shortage, or loss of the consigned goods due to certain reasons, the compensation amount on this website shall be calculated based on the value of the goods filled in by the user, and shall not exceed twice the value of the goods or the actual weight of the shipping fee, and between the two The lower one is the amount that this website compensates the user, and the maximum compensation for each shipping bill of lading is 3,000 yuan.

3. The user entrusts the forwarding service of this website for international air transport. In order to maintain the safety of the transported goods, the user should ask the supplier to properly package the goods consigned by himself, so as to avoid damage or loss during the transport process due to packaging defects and other damages. For any damage or loss caused by defective packaging of consigned goods or packaging that does not conform to the nature of the goods, the user shall bear the responsibility for the damage to the goods.

4. When the user receives the consigned goods, if they find that the outer packaging of the goods has abnormalities that are attributable to the delivery of this website, they should endorse the reservation on the consignment voucher, and record and take photos when unpacking the goods. basis for compensation. If the user does not endorse the reservation, it is deemed that the goods received by the user are intact, and no claim can be made to this website.

5. Users must abide by the shipping terms of this website. If any fines, fines or damages are incurred due to violations, all legal responsibilities shall be borne by the users, and this website shall not bear any responsibility.

6. Commodities that are fragile, vulnerable, embargoed or a small number of commodities that can be shipped on behalf of others are not within the scope of liability for compensation.

Definition of Fragile and Vulnerable Items and Description of Claims

1. In addition to fragile and vulnerable items such as common glass or porcelain products, electronic items such as monitors (cards), mobile phones, digital and monocular cameras and other valuables, as well as other liquids and health food products are included.

2. When you are not sure whether the items to be consolidated are fragile, vulnerable or of high value, please consult customer service in advance to avoid unnecessary disputes in the future.

3. Please emphasize to strengthen the internal and external packaging with the merchant before delivery. If the package is found to be obviously not in compliance with the long-distance transportation requirements before the package is sent, this website will notify the members first, and provide value-added services according to the on-site situation. The external packaging is obviously vulnerable Where it is impacted, it will not be unpacked again.

4. In principle, this website cannot be responsible for the damage of fragile and vulnerable items, and it is prohibited to forward goods.

Instructions for claims for non-perishable and fragile items

1. Precautions for signing for goods

(1) Before signing for receipt, check whether the outer packaging of the goods is intact and whether there is any obvious difference in weight.

(2) Regardless of whether the outer packaging is obviously damaged or not, you must inspect the goods in front of the courier before signing for receipt. If the package is abnormal, please happily post a reservation on the delivery note before signing for receipt.

(3) After discovering that the goods are damaged, please prepare the purchase certificate, outer packaging, box contents, physical photos and other information, and notify us within 24 hours to arrange follow-up compensation operations. Overdue will not be accepted.

2. If the name of the product in the order form is falsely reported or the name of the package is concealed, resulting in customs confiscation, fines or return of the package, the member must bear all losses or expenses, and this website will not take any responsibility. Please pay special attention.

3. This website does not carry high-value items (such as gold, diamonds, currency, etc.) and any prohibited consignment goods. Any problems caused by hiding such items should be borne by members themselves.

disclaimer

The following are disclaimer clauses, which are not within the scope of liability of this website.

1. Due to force majeure factors such as natural disasters, wars, riots, etc.

2. Changes in the nature of the goods due to customs clearance timeliness, flight delays, customer delays in payment, express delivery delays, recipient information errors, etc.

3. For other direct or indirect losses not caused by our company, our company shall not be jointly and severally liable and liable for compensation.

4. If the package sent violates the laws and regulations of the Republic of China, it will be confiscated by the competent authority or dealt with in accordance with relevant regulations.

5. Wrong delivery or missing delivery by overseas e-commerce companies.

6. Delays caused by the customer's failure to confirm and pay the freight and customs taxes in time.

7. Due to the negligence of the customer, if the goods have not been confirmed or notified for delivery for more than 3 months, this website will abandon the goods (need to sign the abandonment or acceptance statement), and this website will not bear any responsibility.

8. Claims beyond the processing time limit.

9. Due to the nature of the consigned goods through reinforcement, damage (such as liquid vitamins, etc.), defects, characteristics or inherent defects, poor packaging of the goods themselves, natural nature, and internal defects caused by damage, leakage, etc. during transportation (ceramic, glass, etc.) , LCD screens and other fragile items, regardless of whether they are reinforced or not, they are liable for loss, but not for damage.)

10. The tax collected by the customs belongs to the state. In case of a claim, this website will not refund it.

11. The normal receipt of the package means the end of the whole process of transshipment. After the normal receipt of the package, the claim for distress claim will not be accepted by this website.

12. It is prohibited to transport goods that are lost, damaged, leaked, etc. caused by overseas express companies before they are delivered to the collection warehouse of this website.

13. We will not deliver goods that are prohibited from being consigned. If you insist on shipping, all consequences must be borne by the member.